USA Warranty/Returns & Repair Form

Chandler and Me pride ourselves on the quality of The Candle Maker appliance and offers a 12 month warranty from the date of purchase. If you have a faulty unit and you have been unable to troubleshoot the issue please follow these steps;

  1. Download and fill out the form below
  2. Post us the unit with the form attached
  3. Don’t forget to include your proof of purchase
  4. Also include the receipt for postage and write your bank account number on the back (so we can refund you)

We will diagnose the fault, determine if it is a warranty issue and advise the outcome as soon as we can.

If the repair is covered under warranty you will be refunded the cost of postage incurred for returning the unit.

USA Returns and Repair Form